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Marketing
Community manager
Builds and looks after a community of users or developers: forums, events and advocates.
Under Marketing manager. Also under it: Product marketing manager
Workflows for this work
The job in 5 areas. Each part is a workflow: open it for its steps and the tools that do each one. Built from occupational data and the field's own body of knowledge; sources at the end.
Community manager63 skill packs · 19 MCP servers · 4 pluginsEach part is a workflow. The number beside it is how many tools help with it
1Set community strategy
Tie the community to business goals and choose where it lives.
2Run the community day to day
Welcome people, answer questions and keep the space healthy.
3Run programs and content
Give members reasons to show up and grow member leaders.
4Listen and connect
Bring member feedback inside and keep key relationships strong.
5Measure community health
Track activity and show the community's impact.
Sources for this tree, 3
- PractitionerCommunity Maturity Model (eight competencies)The Community Roundtable
- Occupational dataPublic Relations Managers (11-2032.00), summary report: tasks and detailed work activitiesO*NET OnLine, U.S. Department of Labor
- Occupational dataPublic Relations Specialists (27-3031.00), summary report: tasks and detailed work activitiesO*NET OnLine, U.S. Department of Labor
O*NET occupations consulted: 27-3031.00, 11-2032.00. Read on 2026-10-04.
Everything suggested for this role
Each pick says which of the role's tools or work it matched. Auto-listed means automated checks only.
Skill packs151
MCP servers23
Plugins and agents7
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