Front page / By role / Operations
By role
Operations
3 main roles, with 3 more specific roles under them. Each role opens on how its work breaks down, with the AI tools for each part.
Keeps the business running smoothly: processes, people, vendors and the numbers behind them.
Also called ops, head of operations, COO
The work
- 1Set goals and plans
- 2Run daily operations
- 3Design and improve processes
- 4Measure and report
- 5People, risk and compliance
- Supply chain and logistics
Operations for physical goods: planning, inventory, suppliers and getting things where they need to be.
- Procurement
Buys what the company needs: finds suppliers, negotiates contracts and manages vendors.
Analyzes the business and drives the plans that come out of it: planning cycles, strategy and special projects.
Also called bizops, strategy and operations, strategy analyst
The work
- 1Strategy and planning
- 2Analysis and models
- 3Metrics and reporting
- 4Cross team projects
- 5Process and systems
- Revenue operations
Business operations for revenue: the sales and marketing systems, data, forecasts and process.
Runs an executive's calendar, inbox, travel and meetings, and often the office too.
Also called EA, office manager, admin
The work
- 1Manage the executive's time
- 2Handle communication
- 3Meetings, travel and events
- 4Office, records and projects